At Kalmar Home, all of our products originate from the beautiful acacia tree – the fast-growing, sustainable tree produces attractive, durable wood that provides the perfect base for our enduring products while maintaining the integrity of an environmentally friendly source.
We take great pride in providing our customers with truly classic designs that showcase the magnificent beauty of the natural wood. Our products are as attractive as they are functional – an artistic interpretation of practicality and elegance.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestsellers Paid (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://umiral.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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This rack is much better quality than I expected. The acacia wood, while strong for its weight anyway, is a multi laminate construction so it is probably as strong as an inch thick plywood. Anyone could fit it together in less than two minutes and it could be stacked together for a really nice look. I put it on top of our refrigerator to fill in the gap under the cabinets. It is a very pleasant color so it looks like it was a cabinet accessory which is nice.
I can not believe the quality of this wine rack. I do not think the picture does them justice. They are very well made and they look like an expensive piece of furniture. I can not believe that people are ruining them by painting them. I recently put in bamboo hardwood floors and my wife was thrilled how well these matched the flooring. So, the color is perfect. Also as size and weight. I think we’ll buy another one soon.
I had this awkward space above the refrigerator where I am renting. It's there in case someone wanted to put in a commercial refrigerator that was taller, but in this case the owner did not. This wine rack did the trick. It fits the space and turns it into something usable but removable. The pieces fit together or come apart in literally just a minute, like building blocks to form a pretty sturdy rack.
I am seriously impressed with this wine rack. It went together SO easily - less than 5 minutes total to assemble. The pieces are well made and fit perfectly together, exactly as they should. It has a good size and is nice and compact. I read a review and immediately decided to buy it. Delivery was also fast, I liked it. Recommend it to everyone!
This wine rack kit is incredibly well machined. Beautifully finished with very snug tolerances. The delivery time was quick and better than expected. I wish I needed more! Even my wife likes the stackable wine rack. It takes more time to open the package than it does to assemble the pieces. The manufacturer makes it look really good!
Perfect! I repurpose an armoire into a liquor cabinet, painted this wine rack to match and put it inside. The rack makes the whole cabinet look custom-made!. I am so happy with this rack, it's very solid and pieces fit together snugly and perfect. I will buy these again without hesitation.
I received the wine rack last night and immediately set it up. It is constructed of solid acacia components that join together immediately. When all 6 pieces are interlocked, the entire rack feels very stable. It's also beautiful!
These racks exceeded my expectations. They are very substantial (i.e. heavy), well made, attractive, and very easy to assemble.
This rack is awesome! It is sturdy, well made and a cinch to put together. It is absolutely perfect for my needs!
The wine rack is built well, is attractive and has a perfect quality, the color is also pleasant, but I didn’t like the size, it’s not big enough for me.
Very good looking , sturdy bamboo wood. I like the color and quality, but I wish it had more rows.
Easy to assemble. It looks nice. Flexible design - you can stack as many as you need together to fit your needs.
Well made. Very easy to assemble. Looks good and is exactly as described!
Excellent quality, very happy with the purchase!